Terms of Service

Last Updated: May 13, 2026

Welcome to Melnai Apparel. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services operated by MELNAI APPAREL LIMITED.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Company Name: MELNAI APPAREL LIMITED

Business Address:
Rm 602, 6/F, Kai Yue Comm Building,
No. 2C Argyle Street, Mongkok, Kowloon, Hong Kong

Customer Support Email: payment@melnaiapparel.com
Phone: +1 516 386 6575

2. Eligibility

By using this website, you confirm that:

• You are at least the age of majority in your jurisdiction

• You have the legal authority to enter into these Terms

• You will use the website in compliance with applicable laws and regulations

3. Products & Services

Melnai Apparel offers women’s jewelry and fashion accessories through our online store.

We strive to ensure product descriptions, images, pricing, and availability are accurate; however:

• Product colors may vary depending on screen settings

• Availability may change without notice

• We reserve the right to modify or discontinue products at any time

We reserve the right to refuse or cancel orders when necessary, including cases involving suspected fraud, pricing errors, or policy violations.

4. Pricing & Payments

All prices displayed on the website are listed in the applicable currency shown at checkout.

Customers agree to provide accurate billing and payment information when placing an order.

Payments are processed securely through trusted third-party payment providers. We do not store full payment card details on our servers.

We reserve the right to:

• Correct pricing errors

• Refuse suspicious transactions

• Cancel orders affected by technical or pricing issues

5. Shipping & Delivery

Shipping times and delivery estimates are provided for informational purposes only and are not guaranteed.

Customers are responsible for providing accurate shipping information. Melnai Apparel is not responsible for delays or failed deliveries caused by:

• Incorrect addresses

• Customs processing

• Carrier delays

• Events beyond our reasonable control

Additional details are available in our Shipping Policy.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers are encouraged to review the policy carefully before making a purchase.

7. Intellectual Property

All website content, including but not limited to:

• Logos

• Product images

• Text

• Graphics

• Website design

• Branding materials

are the property of MELNAI APPAREL LIMITED or its licensors and are protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited without prior written permission.

8. User Conduct

By using this website, you agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to systems or accounts

• Interfere with website security or functionality

• Submit false or misleading information

• Engage in fraudulent activities

We reserve the right to suspend or terminate access for users who violate these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, MELNAI APPAREL LIMITED shall not be liable for:

• Indirect or consequential damages

• Loss of profits or revenue

• Delays or service interruptions

• Third-party service failures

• Unauthorized access beyond reasonable control

Our total liability relating to any order or claim shall not exceed the amount paid for the relevant product or service.

10. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, except as required by applicable law.

We do not guarantee:

• Uninterrupted website access

• Error-free operation

• Continuous product availability

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how customer information is collected and used.

12. Third-Party Services

Our website may contain links or integrations with third-party services, including payment providers, logistics partners, or external websites.

We are not responsible for the practices, content, or policies of third-party services.

13. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Updated Terms will become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws and regulations, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

MELNAI APPAREL LIMITED
Rm 602, 6/F, Kai Yue Comm Building,
No. 2C Argyle Street, Mongkok, Kowloon, Hong Kong

Email: payment@melnaiapparel.com
Phone: +1 516 386 6575

Website:
melnaiapparel.com